Frequently Asked Questions

It is our hope to exceed your every expectation. To make it easier to gain information about our services, we have compiled a variety of frequently asked questions and answers for you. Please simply click the question below for the topic you would like to know more about. If our FAQ’s do not satisfy your questions please feel free to CONTACT US.

Massage Therapy FAQ's

This varies somewhat on the techniques being used. Typically, your session may start with broad, flowing strokes that will help calm your nervous system and relax exterior muscle tension. As your body relaxes, pressure will gradually be increased to relieve specific areas of muscular tension. Lotion is used to allow your muscles to be massaged without causing excessive friction to the skin. As the massage continues you may experience a variety of stretching, mobilization and more focused pressure.

Feel free to inform your therapist of any techniques you do or don’t enjoy.

Most people feel very relaxed and some experience release from long-term aches and pains developed from stresses, tension and/or repetitive activity. After an initial period of feeling “foggy”, most people experience an increase in energy, heightened awareness, and greater productivity which can last for days. Since toxins are released from your soft tissues during a massage, we recommended you drink an abundance of water after your treatment to avoid any lingering soreness, especially after deep work. We also recommend, after your treatment, that you refrain from any intake of toxins and/or dehydrating substances such as alcohol, caffeine, smoke, etc.

Certain medical conditions could require the exercise of caution concerning the advisability of receiving a massage. If you are in doubt and/or under medical supervision, check with your doctor before receiving massage therapy. Other contraindications include: Fever, Infection, Broken Bones, Infectious Disease (including those effecting the skin), High Blood Pressure, Tumors, Open Wounds, Muscle Ruptures, Heavy Bruising, Herniation, Burns, Myositis, Ossificans, Thrombosis, and Bleeding Disorders such as Hemophilia.

In some cases, massage is extremely beneficial for some, but not for others. For example, some doctors claim that massage is contraindicated for cancer, while others recommend massage for cancer patients. Be sure to inform your therapist before beginning your massage session of any new or pre-existing injuries, illnesses, and/or health conditions that you have. Again, when in doubt, check with your doctor.

RELAX! and make yourself comfortable. If your therapist wants to adjust your position, he will either move you themselves or will ask you to move in whatever way is needed. Otherwise, relax, enjoy and let your therapist take care of you. Many people close their eyes and relax completely during a session; others prefer to talk. It’s completely up to you. It is your massage, and whatever feels natural to you is the best way to relax and enjoy. Do not hesitate to ask your therapist questions or let him know if you would like the pressure to be more gentle or firm at any time.

This varies somewhat depending on the massage style your therapist uses, you may or may not need to undress and can most certainly request to remain clothed. For a full body massage with lotion, most people undress completely. However, you may choose to wear undergarments. Your therapist will give you privacy to undress, and you will be covered with a sheet at all times except for the area being worked on at that moment.

Your massage or bodywork session will take place in a warm, comfortable, quiet room. Soft music is usually played to help you relax. You will lie on a table specifically designed for massage and your comfort.

The length of your massage completely depends on the length you prefer and choose.  Narayan Wellness offers massage sessions for 30, 60, or 90 minutes. However, Narayan Wellness follows the industry standard of a “massage hour” for all sessions.  This allows our clients 5 minutes of privacy prior to and following the hands on portion of the session (for example: a 60min. massage session provides 50min. of actual hands on massage). Please note that tardiness may shorten your massage, so, please do your best to arrive prior to your appointment start time.

Yes, we do have a 24-hour cancellation policy. We charge the full cost of the appointment for any no-show or cancellation within 24 hours of the pre-scheduled appointment start time. Remember, you are making a commitment not only to improve your wellness, but to us as well. Please respect our time and effort in this matter.

Classes FAQ's

While we do offer monthly class memberships with discounted rates for our classes, you are more than welcome to “walk-in”, which means all you have to do is show up 10-15 minutes before the class starts. If you do choose the “walk-in” option, please be sure to sign-in with your instructor and pay any class fee necessary. If you are interested in an ongoing monthly membership, please CONTACT US and we would be happy to bring you aboard.

Arriving late for class not only disrupts other students and the instructor's flow, it detracts from your experience as well. While we attempt to accommodate every student's needs, allowing a late student into class is not always possible and is at the sole discretion of the classes instructor. Please do your very best to arrive on-time or better yet, 5-10 minutes early.

Class fees vary depending on the individual class, instructor, class length and whether you are a member and receiving a discounted rate. The fee for an individual “walk-in” is typically between $10-$30 per student.

You can join any class as a beginner unless otherwise stated in the class description. Please thoroughly read through the class descriptions included in our CLASS SCHEDULE to consider where you would like to begin. Some classes may be more physically demanding and it is important for you to know your body’s limits while pushing them at the same time without causing injury. Please feel free to CONTACT US with any questions you may have or if you are unsure of where to start.

Please be sure to inform your instructor of any serious health conditions such as neck, back or joint injuries, high blood pressure, recent surgery, and/or pregnancy and be sure to check with your doctor before attending any of our classes.

Please read through the class descriptions provided in our CLASS SCHEDULE to get an idea of the different fitness and wellness classes we offer. Think about choosing a class offering benefits that align with your personal wellness goals (fitness, stress relief, weight loss, focus, etc.) and physical condition. You may be drawn to more than one type of class and we encourage you to attend classes in conjunction as this provides a well rounded wellness regimen.

This completely depends on the class. Some classes may require you to bring one or more simple items which will always be listed in our class descriptions available in our CLASS SCHEDULE. Other than that, all you need to bring is your self, an open mind, and a sense of adventure. You are also more than welcome to bring a few small items to make your experience more enjoyable such as a towel, water bottle, snack, etc.

As Narayan offers an array of class types and everyone’s body is different, this can vary greatly. As a general rule, it is usually a good idea to refrain from eating at least 30-60 minutes or more before participating in a class consisting of physical activity. However, this may not apply to people requiring regular meals because of health reasons – if this is the case, please consult with your doctor on how to proceed before attending classes.

This depends on what type of class you are attending. Please refer to our class descriptions in our CLASS SCHEDULE for more information. In general, most classes require students to wear loose fitting athletic style clothing that does not impede your movement as well as comfortable activity specific foot wear.

*Introductory offers valid for first time customers only. Not valid for gift cards. Sessions include time for consultation and dressing. **Rates may vary and offered services may vary depending on availability. ***Enhancements are included within the service timeframe. Offers/discounts may not be combined Certain services or enhancements are not recommended during pregnancy or for customers with some medical conditions. A doctor’s note may be required. If under the age of 18, parent/guardian signature allowing minor to receive our services is required. Any minor under the age of 16 requires that a parent/gaurdian remain in the treatment room while services are being performed. Any minor between the ages of 16 – 17 requires that the parent remain on the premises while services are being performed. See wellness center for more details.